The Freelancer’s Introduction to CRM
Posted October 1, 2008 in Business, Tools/Resources
It’s a freelancer’s worst nightmare: losing the contact information of a potential customer worth thousands of dollars. No matter how the situation happened, you’ll wind up going crazy trying to track down that info.
It can get worse, too: maybe you had made some notes about the specifics of the project. Maybe they were on the back of the business card you can’t find, but, wherever you are, you’re going to look disorganized when you ask for those details again.
Want to wake up from this nightmare? Want an easy way to keep track of your customers and their information? You need a CRM system — aka Customer Relationship Management.
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