Comments on: 3 Things Your Customers Won’t Tell You … Unless You Ask

By: invest liberty reserve

invest liberty reserve — Fri, 03 Feb 2012 19:01:57 +0000

Hello There. I found your blog using msn. This is an extremely well written article. I will make sure to bookmark it and come back to read more of 3 Things Your Customers Won’t Tell You … Unless You Ask | FreelanceFolder . Thanks for the post. I’ll definitely return.

By: HYIP

HYIP — Fri, 03 Feb 2012 19:01:56 +0000

Hello There. I found your blog using msn. This is an extremely well written article. I will be sure to bookmark it and come back to read more of 3 Things Your Customers Won’t Tell You … Unless You Ask | FreelanceFolder . Thanks for the post. I will definitely return.

By: melanie

melanie — Mon, 21 Nov 2011 10:04:09 +0000

After reading your post, as a customer I now learned that the customers always have the right to complain for bad services of some businesses in any kind of industry.
And as a customer, I won’t wait for the seller to ask things about their products rather to say my what aspects their products contributed to my daily life…

nice…

By: Diana Cocos

Diana Cocos — Fri, 18 Nov 2011 18:26:21 +0000

The first question is a “must ask”!

By: Verizon FiOS

Verizon FiOS — Wed, 02 Nov 2011 15:30:16 +0000

When companies get big they seem to forget about the customer experience. For start ups, it is so important to focus on customer satisfaction since the brand is unknown and the best advertising tool is word of mouth. Once the business becomes well known, the brand will begin to sell itself but that doesn’t mean that you let up on customer satisfaction. So many large corporations are playing clean up on with their customer service experience because they finally figured out how much money they were loosing by “forgetting about” their customers. Start out with excellent customer satisfaction and keep it that way, no matter how annoying those customers are.

By: John

John — Tue, 18 Oct 2011 18:41:25 +0000

Some customers might be reluctant to volunteer such information when presented with the question “What else do you wish my business did?”. This is a great article, but I think you can take it one step further and get real, non-sugarcoated information if you allow users to submit a confidential form online. I think people are more inclined to give better feedback that way.

By: siergrind

siergrind — Tue, 04 Oct 2011 20:07:45 +0000

Nice article! Thanks for this

By: Why Every Freelancer Should Use A Client Survey | Cohere Coworking Community

Mon, 03 Oct 2011 14:37:57 +0000

[...] want to know! But these three questions should be at the root of everything you ask. And if you use only these three, you’ll still have a pretty good [...]

By: Cory Lyna

Cory Lyna — Wed, 21 Sep 2011 06:42:43 +0000

Every time I creat an image in my head when I have to deal with customers: how I want to be treaded when I am a customer.And that works cause I know how I feel when I’m treaded well as a customer and when I’m not. I try to please them at every step.

By: Martin Varesio

Martin Varesio — Thu, 21 Jul 2011 11:55:47 +0000

Treat the client as you would like to be treated including spending time to listen to their concerns and explaining your service!!