Comments on: Biting The Bullet: 5 Reasons Why Arguing With Unruly Clients Will Get You Nowhere http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/ The Blog For Freelancers And Web-Workers Sun, 14 Mar 2010 03:50:41 -0400 http://wordpress.org/?v=2.8.4 hourly 1 By: Carolyn Clark http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/comment-page-1/#comment-29637 Carolyn Clark Fri, 14 Aug 2009 22:17:59 +0000 http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/#comment-29637 My PIA client story: A client so self centered, confused about direction of her message, tech illiterate, princess complex, changes direction every 2 days, takes none of my advice. After too many lost hours of unbillable mush, I told her I cannot work with her. Then she comes back begs, apologies, claims she will be good - a month later despite delivering stellar products she starts with the same insanity including hiring another web developer to make changes on her site the same day she asks me to make changes. There are some clients that you should not take on and should be "Fired" if you see too many waring sign of trouble. My professors at design school stated this over and over again watch out for BAD clients you will loose. I have also won over many difficult clients - there is a difference- and turned them into really good clients! Good luck out there. My PIA client story:
A client so self centered, confused about direction of her message, tech illiterate, princess complex, changes direction every 2 days, takes none of my advice. After too many lost hours of unbillable mush, I told her I cannot work with her. Then she comes back begs, apologies, claims she will be good – a month later despite delivering stellar products she starts with the same insanity including hiring another web developer to make changes on her site the same day she asks me to make changes.
There are some clients that you should not take on and should be “Fired” if you see too many waring sign of trouble. My professors at design school stated this over and over again watch out for BAD clients you will loose.
I have also won over many difficult clients – there is a difference- and turned them into really good clients!
Good luck out there.

]]> By: Stuff This in Your RSS - 12/9/08 - Freelance Folder | (Anti) Social Development http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/comment-page-1/#comment-23055 Stuff This in Your RSS - 12/9/08 - Freelance Folder | (Anti) Social Development Tue, 09 Dec 2008 11:22:55 +0000 http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/#comment-23055 [...] Biting The Bullet: 5 Reasons Why Arguing With Unruly Clients Will Get You Nowhere [...] [...] Biting The Bullet: 5 Reasons Why Arguing With Unruly Clients Will Get You Nowhere [...]

]]> By: 17 Marketing Ideas You (Probably) Haven’t Been Using | Mike Smith http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/comment-page-1/#comment-20956 17 Marketing Ideas You (Probably) Haven’t Been Using | Mike Smith Sat, 25 Oct 2008 00:19:39 +0000 http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/#comment-20956 [...] personally seen the benefits from this through my post at Freelance Folder on Biting the Bullet. Not only did I gain added exposure in the community I am a part of but now I also have a few [...] [...] personally seen the benefits from this through my post at Freelance Folder on Biting the Bullet. Not only did I gain added exposure in the community I am a part of but now I also have a few [...]

]]> By: 5 Reasons Why You Shouldn’t Argue With Unruly Clients « Telescopes http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/comment-page-1/#comment-15806 5 Reasons Why You Shouldn’t Argue With Unruly Clients « Telescopes Sun, 24 Aug 2008 13:22:05 +0000 http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/#comment-15806 [...] read more | digg story [...] [...] read more | digg story [...]

]]> By: 5 Reasons Why You Shouldn’t Argue With Unruly Clients « Chardonnay4’s Weblog http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/comment-page-1/#comment-15705 5 Reasons Why You Shouldn’t Argue With Unruly Clients « Chardonnay4’s Weblog Fri, 22 Aug 2008 12:07:50 +0000 http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/#comment-15705 [...] read more | digg story [...] [...] read more | digg story [...]

]]> By: M. http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/comment-page-1/#comment-13999 M. Fri, 11 Jul 2008 16:39:49 +0000 http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/#comment-13999 I just had an experience with a client that was simply horrible. Sometimes, the only thing you can do is walk away. I just had an experience with a client that was simply horrible. Sometimes, the only thing you can do is walk away.

]]> By: PM http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/comment-page-1/#comment-12439 PM Thu, 05 Jun 2008 13:11:38 +0000 http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/#comment-12439 I always do the very best I can for every client regardless. My outlook is that if they are difficult to deal with, give them the service and a product that they could not possibly find anywhere else and when they come back again to hire you for another job, make it worth your while, charge them double. Of course they will gripe and moan and complain about that and usually walk away to find another person to do the work. But one or two jobs later and they are at your doorstep completely willing to pay you double because no one else would deliver them the quality of work and services because of their piss poor attitudes. then you charge them triple. ;) I always do the very best I can for every client regardless. My outlook is that if they are difficult to deal with, give them the service and a product that they could not possibly find anywhere else and when they come back again to hire you for another job, make it worth your while, charge them double. Of course they will gripe and moan and complain about that and usually walk away to find another person to do the work. But one or two jobs later and they are at your doorstep completely willing to pay you double because no one else would deliver them the quality of work and services because of their piss poor attitudes. then you charge them triple. ;)

]]> By: Nicholas Paul http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/comment-page-1/#comment-12190 Nicholas Paul Sat, 31 May 2008 16:40:07 +0000 http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/#comment-12190 I'm with Vladimir - just fire 'em! "Goodbye" OR how about (if there is a next time, for the client who is clueless as to their actual annoyance) give them a quote for, say, $10,000,000. For a 5 page website. They wouldn't be your client much longer... WOOHOO!! plus you could have a good chuckle to yourself. I'm planning on this one myself actually! I’m with Vladimir – just fire ‘em! “Goodbye”

OR how about (if there is a next time, for the client who is clueless as to their actual annoyance) give them a quote for, say, $10,000,000. For a 5 page website. They wouldn’t be your client much longer… WOOHOO!!

plus you could have a good chuckle to yourself. I’m planning on this one myself actually!

]]> By: Wendy http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/comment-page-1/#comment-11936 Wendy Tue, 27 May 2008 23:26:08 +0000 http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/#comment-11936 Great article. I had the misfortune of working of being an employee assigned to a client who clearly didn't know what they wanted, and who weren't happy with any of the 6 (yes 6!) revisions to a presentation that I happily and professionally presented to them. We had teleconference after teleconference where they proclaimed this that and the other. After said presentation, they still weren't happy, and gave so-so feedback. I not only had to bite the bullet, but had to show a positive face to my employer as well as convince them that I did my best. And I did. There were apparently behind-the-scenes politics going on, which I had no control over. I did, however, feel like I was a punching bag, and it wasn't pleasant. It caused tons of stress at home, too. Lesson learned? Just go with the flow and conduct myself with the utmost in professionalism, which I did. Oddly enough, I found out years later that said company went bankrupt. Great article. I had the misfortune of working of being an employee assigned to a client who clearly didn’t know what they wanted, and who weren’t happy with any of the 6 (yes 6!) revisions to a presentation that I happily and professionally presented to them. We had teleconference after teleconference where they proclaimed this that and the other. After said presentation, they still weren’t happy, and gave so-so feedback. I not only had to bite the bullet, but had to show a positive face to my employer as well as convince them that I did my best. And I did. There were apparently behind-the-scenes politics going on, which I had no control over. I did, however, feel like I was a punching bag, and it wasn’t pleasant. It caused tons of stress at home, too. Lesson learned? Just go with the flow and conduct myself with the utmost in professionalism, which I did. Oddly enough, I found out years later that said company went bankrupt.

]]> By: 05/27/2008 Writing Jobs and Links | PoeWar.com Writer's Resource Center http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/comment-page-1/#comment-11906 05/27/2008 Writing Jobs and Links | PoeWar.com Writer's Resource Center Tue, 27 May 2008 14:02:47 +0000 http://freelancefolder.com/biting-the-bullet-5-reasons-why-arguing-with-unruly-clients-will-get-you-nowhere/#comment-11906 [...] Biting The Bullet: 5 Reasons Why Arguing With Unruly Clients Will Get You Nowhere [...] [...] Biting The Bullet: 5 Reasons Why Arguing With Unruly Clients Will Get You Nowhere [...]

]]>