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The Balance Between Handling Business Queries vs. Doing The Actual Work

Replying to business queries is an inveterate part of your freelance life. In most cases you don’t have a secretary to handle your business related correspondences.
Whether it’s pitching for a new project or replying to prospective clients who are interested in hiring you, you constantly need to send emails. This becomes a repetitive and [...]

Ten Ways to Make A Positive Impression

Those of us who are business owners, consultants, marketers and sales people must make good impressions on others if we are to succeed in building our businesses, growing clients, and making the sale.
It begins with the way we look and speak and the ways we communicate our feelings and emotions.
I want to use this space, [...]

3 Things Your Customers Won’t Tell You … Unless You Ask

When it comes to driving your business, you want to have two magical things happen:

You want your customers to become even better customers
You want those customers to tell people about you.

This magical one-two punch is what grows your business without inflating your expenses. But to get a handle on those two things requires you [...]

How To Deal With Invasive Clients

Picture this: You got a contract, the pay is really good, but there is one major problem, your client is invasive, almost stalking you.
You know the type that calls you 8-10 times a day, sends you a truck load of e-mails and even shows up at your place unexpected. Even though you keep telling this [...]

Working With Friends And Family? - What You Need To Know

My first client, when I started freelancing, was a good friend of mine. I had no experience, and was almost desperately looking for gigs. When that friend asked me to design his website, I said yes right away.
Was that a mistake? Definitely. But I learned a lot from that experience.
At first I thought it was [...]

We All Love Free Stuff - Give Some Away And Get More Business

Most companies out there will give you free samples of their products as an incentive to make you want to buy it, or buy something else they have. Even if you’re selling your services, and not necessarily products, you can still give some stuff away, and it’s a pretty effective way of getting new clients, [...]

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