Posted October 1, 2012 in Managing Clients
Are you afraid of using your phone ?
Well, maybe you’re not really afraid. But spending your precious time on a phone call while a client or prospect beats around the bush about what they want to do probably isn’t your number one choice for spending a morning.
I can totally relate.
However, if you have a tendency to avoid talking to prospects and clients on the phone, that tendency could be holding your freelancing business back.
In this post, I’ll explain why you should use your phone more often. And I’ll tackle common phone problems that freelancers face and offer a solution for each problem.
Posted September 23, 2012 in Managing Clients
I had just responded to an inquiry about my writing services. The above comment was in response to my reply, but that wasn’t all.
The person sending the email was mad. He went on to scold me for daring to quote a living rate. He included his version of the “market” rate (less than 1/10th of what I had quoted). Then he stated that he should get a volume discount on top of that.
Some “clients” just aren’t worth dealing with. This was one of those.
Unfortunately, there are some bad clients who basically want to take advantage of freelancers. They hope that you’re too new, or too desperate for work, to say “no.”
Most freelancers struggle to identify bad clients and tire-kickers so they can avoid working with them. But telling a bad client from a good one isn’t always easy. Sometimes a client seems above board, and then everything starts to go wrong. In this post, I’ll identify some tip-offs that usually mean you’re dealing with a bad client. Then I’ll spend some time talking about tire-kickers.
Posted September 17, 2012 in Managing Clients
Have you ever regretted taking a freelancing project?
If you’re an experienced freelancer, you probably already know that there are freelancing projects out there that should be avoided. The sad fact is that there are some bad freelancing projects out there.
Happily, there are also some wonderful freelancing projects that any freelancer would benefit from accepting. In this post, I’ll list five examples of the wonderful type of freelancing project and five examples of freelancing projects you are better off without.
You’re about to discover how to face the one task that most freelancers probably dread–collecting a late payment.
When a client is late making a payment, it can set off a whole horrible negative train of thought starting with “I’m not going to be able to make my house payment/rent” and ending with “Did this client hate my work?”
But worse than the negative energy that a late payment creates is the very real fact that, like most freelancers, you rely on receiving your payments in a timely fashion so that you can live.
This is true, unless, of course:
- You’re independently wealthy and freelancing is your hobby.
- You live with mom and dad and freelancing provides your fun money.
If those two points apply to you, you probably won’t care much about this post. For the rest of us, though, a late payment is a serious thing and a seriously late payment is a dreaded thing.
In this post, I’ll explain how you can develop a proactive process to minimize the number of late payments that you face. I’ll also explain what to do after a payment is late.
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