Comments on: Freelancing Lessons from Tech Support http://freelancefolder.com/freelancing-lessons-from-tech-support/ The Blog For Freelancers And Web-Workers Fri, 25 May 2012 02:17:33 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: A Little Summer’s Almost Over Weekend Link Love : Freelance Writing Jobs http://freelancefolder.com/freelancing-lessons-from-tech-support/comment-page-1/#comment-31455 A Little Summer’s Almost Over Weekend Link Love : Freelance Writing Jobs Mon, 12 Oct 2009 18:56:02 +0000 http://freelancefolder.com/?p=999#comment-31455 [...] Freelancing Lessons Learned from Tech Support at Freelance Folder [...] [...] Freelancing Lessons Learned from Tech Support at Freelance Folder [...]

]]> By: Freelancing Links: St Patrick’s Week | The Freelance Rant http://freelancefolder.com/freelancing-lessons-from-tech-support/comment-page-1/#comment-25306 Freelancing Links: St Patrick’s Week | The Freelance Rant Mon, 16 Mar 2009 20:27:11 +0000 http://freelancefolder.com/?p=999#comment-25306 [...] Freelance Folder: Ever work in tech support (my hand is up)? Though most probably hated it, it does teach you lessons you need for freelancing. [...] [...] Freelance Folder: Ever work in tech support (my hand is up)? Though most probably hated it, it does teach you lessons you need for freelancing. [...]

]]> By: Deepak http://freelancefolder.com/freelancing-lessons-from-tech-support/comment-page-1/#comment-15493 Deepak Tue, 19 Aug 2008 06:36:14 +0000 http://freelancefolder.com/?p=999#comment-15493 It is a really nice idea about having template emails set up! Great post! It is a really nice idea about having template emails set up! Great post!

]]> By: James Chartrand - Men with Pens http://freelancefolder.com/freelancing-lessons-from-tech-support/comment-page-1/#comment-15468 James Chartrand - Men with Pens Mon, 18 Aug 2008 17:53:39 +0000 http://freelancefolder.com/?p=999#comment-15468 Ali, this was a great post. You're dead on with every tip, and we apply each of them in our own business process - from template emails that we can easily personalize without retyping FAQ answers to putting ourselves in the clients' shoes. Well done, and a valuable reminder to freelancers that it's business first. Cheers! Ali, this was a great post. You’re dead on with every tip, and we apply each of them in our own business process – from template emails that we can easily personalize without retyping FAQ answers to putting ourselves in the clients’ shoes.

Well done, and a valuable reminder to freelancers that it’s business first. Cheers!

]]> By: liam http://freelancefolder.com/freelancing-lessons-from-tech-support/comment-page-1/#comment-15466 liam Mon, 18 Aug 2008 17:27:15 +0000 http://freelancefolder.com/?p=999#comment-15466 Thanks Ali for some great tips, I really like the idea about having template emails set up for those questions you always seem to answer, its a great idea. Not sure why I hadn't thought of doing this before. Good stuff Thanks Ali for some great tips, I really like the idea about having template emails set up for those questions you always seem to answer, its a great idea. Not sure why I hadn’t thought of doing this before. Good stuff

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