Know Your Clients: How To Build Loyalty With Customer Surveys

Do you know what do your clients think about you? Many clients won't even tell you if they are unhappy, instead they'll simply stop using your services. You may never find out that anything was wrong. Loyal customers are important to your success as a freelancer. Even if a particular client no longer needs your services, you want him or her to to speak favorably about your business. One way to keep … [Read more...]