What Hoops Will You Jump Through for Your Clients?

We freelancers go to great lengths to keep our clients happy. After all, we want to be known for providing excellent customer service. So we usually do our best to meet client requests--even that means jumping through some hoops to keep the client satisfied. However, some customer requests are just plain unreasonable. This post describes some "hoops" that aren't worth jumping through--even to make a client … [Read more...]